TuneZilla is a central hub for ECU tuners and dealers to connect and tune. Our tuning network is a collective
of top quality industry professionals that have proven success in their specific niches. Our platform is
accessible 24/7 for logging and ticket creation. We've curated the best gas and diesel tuners from around the
world to service your tuning needs.
As the TuneZilla tuning network grows so does our need for top level dealers. Our dealer network
offers the same quality of service to our customers as our calibrators do with their tunes.
The TuneZilla platform
allows our dealers to connect with our calibrators for collaborative tuning solutions for the end user.
End users are also able to directly communicate with both the calibrator and the dealer to ensure full
transparency and a high level of service and accountability. We believe in a customer first solution for
any problem we encounter.
As a TuneZilla dealer, you will be held to the highest standard of customer service and product knowledge.
We firmly believe that a customer will make better decisions when they are fully informed.
TuneZilla dealers are carefully chosen to enhance our end users experience and deliver a consistent
service no matter where in the world they are.
Our platform is powered by our team of developers who are constantly designing new tools to
make the custom tuning process easier.
TuneZilla dealer and customer support is done through our online ticketing system. Our support staff
are online during regular business hours (9am-5pm GMT-8) to help you with tuning or invoicing. We've found
the most efficient way to help multiple requests at a time is to avoid lengthy phone calls for a single issue.
Our ticketing system allows our support staff to manage several requests at a time to better assist our large
network and to expedite solutions.
Our Log Viewer creates easy to read log graphs from your uploaded .csv files. Interpreting data is
quicker when you can visualize it. Our calibrators rely on data logs to find key areas of improvement on your
custom tune requests. The Log Viewer is also a great tool at discovering running issues such as temperature
management, boost pressure, fuel pressure and other hardware devices that are key components when adding
horsepower. Log Viewer also acts as an information hub since users can scroll through other data log uploads
to see common trends in similar ECU types and make decisions based on crowd sourced information.
InstaTune is our tune library. While we do provide custom tunes, our InstaTune server is online 24/7
and hosts a plethora of base maps which can be flashed to your vehicle and need no extra tuning. Stage 1 and
Stage 2 files are typically found here. InstaTune will take an upload of your Stock ECU file and match it with
all of the available performance ECU files for your vehicle. Once you've selected a file, InstaTune encrypts
the file for flashing. This makes tuning quick and easy. If no matches are found, you will be prompted to fill
out a tune request ticket with your supporting hardware modifications. Our calibration team will design you a
tune for download within 1-3 days*
While our dealer network is expansive we are always looking for new dealers with proven success in their
areas of expertise. New dealers looking to become part of our Global Tuning Network are required to meet
our requirements in not only technical knowledge and ability, but in providing a high level of customer
service to the end user. As a TuneZilla dealer, you must represent the brand in a positive way. Interested
dealers will be evaluated on several factors.
Whether you are a repair or performance facility, all dealers are expected to have a basic level of tuning
knowledge. This is important for providing a top level of customer service. While our calibration team and
sales team do provide dealer support to help you succeed, we rely on our dealers to understand the
information that we provide.